Multi-org knowledge bases. Structured step-by-step responses. Built for support agents — not just chatbots. Your team answers faster. Your customers leave happier.
Manage Bell, Rogers, Shopify, AWS, Sephora — or any org — in one place. Switch contexts instantly. Each org gets its own embedded KB.
Every answer includes topic analysis, probing questions, resolution steps, and KB citations. Agents know exactly what to do next.
Simple queries route to Haiku for speed. Complex billing or escalation queries route to Sonnet for accuracy. Automatically.
Set guardrails on what ARIA can and can't say. Flag sensitive responses for human review before they reach customers.
Know exactly which questions your KB can't answer. Get recommendations to fill gaps before customers hit dead ends.
Run experiments on your system prompts. See which version gets better agent satisfaction scores. Ship what works.
| Feature | ARIA | Zendesk AI | Guru | Chatbase |
|---|---|---|---|---|
| Multi-org KB switching | ✓ | ✗ | ✗ | ✗ |
| Structured step-by-step responses | ✓ | Partial | ✗ | ✗ |
| Chrome extension | ✓ | ✗ | ✓ | ✗ |
| Policy engine + approval flow | ✓ | ✓ | ✗ | ✗ |
| KB health scoring (GEO) | ✓ | ✗ | ✗ | ✗ |
| Free tier | ✓ | ✗ | Limited | ✓ |
| Starting price | $0 / Free | $69/agent/mo | $10/user/mo | $40/mo |
Join the early access waitlist. First 20 companies get Pro free for 3 months.
Or go live right now → app.aria-bot.com